Over the last year, we’ve seen a sudden wave of showing services announce that they now “offer smart-lock access.”

On the surface, that sounds progressive.

But for many teams, what looks like innovation may come with a rude awakening: true, scalable, patent-protected keyless access for scattered-site propertymanagement is far more than just unlocking a door for a showing.

At Tenant Access, our vision of going completely keyless in property managementwas considered novel when we released in 2024. Not just for showings—but forthe entire lifecycle of access across:

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• Leasing
• Maintenance
• Vendors
• Inspections
• Owners
• Tenants
• And long-term occupancy

Keyless access is not a “feature.”
It’s an infrastructure layer.

Smart Access for Showings vs. Smart Access for Operations

There is a major difference between:
• Letting a prospect into a unit for a showing
and
• Managing ongoing, automated, role-based access across hundreds or thousandsof scattered-site properties

True keyless infrastructure must handle:
• Multi-lock brands
• Scattered-site portfolios
• Staff permissions
• Vendor access controls
• Tenant credentials
• Doorbell camera alerts
• Audit trails
• Automated revocation

That’s not a plug-in. That’s a platform.

Tenant Access Is the Neutral Connector

Tenant Access is diligently working to connect property managers to theirfavorite showing services—no matter who they prefer—and to the smart lockstheir teams already use.

We believe that property managers should be able to connect to the showingservice and smart locks of their choice—without the proprietary trap.

Tenants Deserve the Benefits Too

Keyless access shouldn’t stop at leasing. With Tenant Access, tenants benefitdirectly, including:

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• Assignment of their own one-time or rotating door codes
• Doorbell camera alerts
• Smart access without having to purchase or install their own equipment
• Optional paid subscription access that is fully voluntary

The Sustainability Question the Industry Needs to Ask

Many showing platforms are now marketing “smart access” for showings. But somecritical questions remain:
Are these platforms offering smart access beyond showings?
Do they provide full, ongoing keyless functionality across scattered-siteportfolios?
Do they support multi-lock environments, tenant subscriptions, vendorcredential automation, and doorbell-video integrations?

If your access strategy depends entirely on a single showing tool that is notintegrated into a broader keyless access platform, you may want to ask:
Is this a long-term infrastructure decision—or a short-term convenience?

A Market in Transition

The industry is clearly moving toward a keyless future. The question is notif—it is how well it will be done.

Where This Is Headed

We believe the next phase of property management will be defined by:

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• Fully keyless portfolios
• Platform-neutral lock connectivity
• Showing-service choice
• Tenant-level access subscriptions
• Automated access across every role in the property lifecycle

And we believe property managers should never be forced into a single vendorecosystem just to unlock a door.

To learn more, visit:
www.mytenantaccess.com

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