Tenant access dashboard

Saying Goodbye to Keys – Tenant Access Brings Security & Efficiency to Rental Properties

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Madelyn Felix
Founder of Tenant
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October 14, 2025
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7 min read
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For decades, landlords and property managers have been forced to hand out keys to strangers for showings and maintenance. This creates security risks, wasted time, and higher costs. Tenant Access is changing that with the only patent-protected keyless solution that includes ongoing access management and keyless automated showings using smart locks and portable WIFI designed for scattered-site rental property owners and managers across the U.S.

The Problem with Keys

Keys are inefficient and unsafe. Property managers often hand out keys to prospective tenants and vendors, trusting that they won’t disappear, get duplicated, or fail to be returned. Vacant properties are vulnerable to vandalism, raising insurance premiums or even making properties uninsurable. Driving keys across town also wastes time, money, and fuel, while electronic lockboxes from competitors still rely on the honor system and must be physically relocated.

The Solution: Tenant Access

Tenant Access is the first and only patent-protected software designed to eliminate hard-copy keys for rental properties. The platform integrates seamlessly with smart locks, providing automated rental showings and secure, one-time access for vendors. Unlike other platforms, Tenant Access adds a human touch with live Zoom integration, allowing property managers or owners to connect directly with prospective tenants during showings.

With Tenant Access, managers can:

• Eliminate hard-copy keys and reduce lock changes.

• Provide secure, video-monitored, one-time access for vendors—even while away on vacation.

• Lease faster, turn over tenants more efficiently, and maintain remote access 24/7.

• Cut costs—at just $9.95/month, one avoided key delivery pays for the service.

• Finance smart locks and devices directly through Tenant Access to simplify adoption.

Testimonials

“I actually think having a keyless solution is a no-brainer… There are so many reasons why you want people to come and go without keys.” — James Heller, The Atlas Portfolio

“It can help with expenses if you’re looking at it from that perspective. And you can also get the overhead a little bit lower.” — Oscar Jimenez, Multifamily Investor

“Going keyless is huge. You also don’t run the risk of anybody holding on to the keys. Just being able to change codes is huge.” — Eric Boshart, Co-President, Parallel Lending

“It’s going to make things so much easier for brokers and for renters… There is no way of knowing if or how keys have disappeared from a lockbox until they’re gone.” — Rachel Fiegler, Leasing Agent, NYC

Tenant Access also helps combat one of the fastest-growing problems in the rental industry: online rental scams.

According to reports, thousands of renters lose millions of dollars each year to fraudulent listings posted by scammers pretending to be property managers or landlords. Tenant Access prevents this by screening every property listing submission. Only licensed property management companies or verified property owners can list properties for automated showings. This screening process ensures that prospective tenants are protected from scams before they even begin a showing.

Tenant Access is also committed to giving back. A portion of proceeds is donated to provide housing for youth who have aged out of foster care and newly single parents needing a safe place to land while rebuilding their lives.

Beyond efficiency and security, Tenant Access is a greener choice. By eliminating unnecessary car trips to deliver or retrieve keys, the platform helps reduce fuel consumption and carbon emissions. It’s a win-win-win for property managers, renters, and the environment.

Protecting Renters and Owners

The need for this protection is clear. Recent studies show that more than 5.2 million U.S. renters have lost money due to rental scams, with 43.1% of renters reporting that they’ve encountered suspicious listings while searching for housing. Among scam victims, one in three lost more than $1,000, and over one million renters lost more than $2,000. In 2024 alone, more than 10,000 rental scam cases were reported to the Federal Trade Commission, while the Better Business Bureau noted a 45% increase in rental scam complaints over the past two years. These numbers highlight just how urgent the need is for secure property verification like Tenant Access provides.

The Future is Keyless

Tenant Access was created by a rental investor and a former property manager to eliminate the inefficiencies and hidden costs of key management. Their mission is to help at least one-third of the 45 million tenant-occupied rental properties in the United States go keyless within five years.

“Keys will soon be historical artifacts in property management-like wet signatures, with Tenant Access leading the way”-Madelyn Felix/Founder

For more information or to schedule a demo, visit www.mytenantaccess.com.

About Tenant Access

Tenant Access is the only patent-protected keyless access software solution designed for scattered site rental property management. By integrating smart lock technology with secure, automated, and human-assisted showings, Tenant Access helps property owners, managers, and tenants move into the future of rental access—efficiently, affordably, and securely.

info@mytenantaccess.com 800-346-8999

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