
Keys were supposed to be simple. In real life, they’re a liability. Investing out of state means relying on one-off vendors and hard-copy keys you can’t see or track. We’ve seen it all: furnaces stolen, tools and equipment gone, squatters walking in. Lockbox codes get shared. Screened-out applicants still know where the box is. And if the only key in the lockbox goes for a ride, you’re forced to rekey—sometimes over and over before the next move-in.
Keys slow teams down, create blind spots, and drain profit—from key shuttling and lockbox costs to longer vacancies caused by rekeying and coordination delays. Fact: most rental property owners and managers don’t have keys that work for every door they own or manage. Hard-copy keys are inefficient. They’re risky.
After 15+ years in property management—as a firm owner and as an investor—Madelyn Felix kept seeing the same bottlenecks: time lost to keys, lockboxes, and rekeying; money lost to theft and repeat trips; risk introduced with every code or spare handed to a stranger.
So she took the leap. Madelyn set out to build software that connects rental property owners and their managers to smart locks—across brands—and keeps access centralized, trackable, and affordable. No disruption to cash flow. No drag on profits. Just functional, cost‑effective control.
Tenant Access—and our add‑on, Tenant Guided Tours—were created by a property manager and owner for property managers and investors who demand better.

Tenant Access centralizes everything access‑related so your team can move without friction or fear.





After 15+ years in property management—as a firm owner and as an investor—Madelyn Felix kept seeing the same bottlenecks: time lost to keys, lockboxes, and rekeying; money lost to theft and repeat trips; risk introduced with every code or spare handed to a stranger.


We believe the rental housing industry deserves more innovation, collaboration, and real talk. That’s why we launched the Rental Property Community Podcast—conversations with managers, investors, vendors, and software leaders who are doing things differently. From automation and scaling tips to tenant communication and market insights, we share what actually works.
Listen, learn, and grow with us. Are you doing something unique? We’d love to feature your story.
Tenant Access isn’t just a product—it’s a movement toward smarter, more secure, and more efficient rental operations. Together, we’re redefining how access works so owners stay in control, teams move faster, and properties stay protected.

More than revenue or roadmaps, Tenant Access exists to make homes safer, teams lighter, and futures brighter.
By 2030, our north star is bold: help one-third of the 45 million renter-occupied homes in the U.S.—about 15 million units—become keyless, more secure, and more efficient. That means fewer blind spots, fewer wasted trips, and faster, safer turnovers for owners and residents alike.
But the mission doesn’t stop at doors and dashboards.
Reduced trips to hand over keys means higher profits, less fuel emissions and a greater contribution towards doing what we can to lessen our carbon footprint
A portion of our proceeds supports programs that equip kids to imagine bigger:
Madelyn believes the little things—a backpack that fits, shoes without holes, a laptop that turns on—can plant the seed of hope. Hope becomes imagination. Imagination becomes action. And action becomes a life that pays it forward.


Tenant Access is more than a software company. We’re builders—of systems, of trust, and of opportunity. If you share that vision, join us.